The Cessnock Customer Service Awards celebrate the local people and businesses who go above and beyond for their customers. They are a chance for the community to recognise the customer service superstars across our region and to come together to celebrate our local success stories.
Nominations have now closed for 2026!
Were you or your team nominated? Check the list below to find out.
See your name on the list? Complete the survey below to progress to the next phase of judging.
Nominee Survey submissions close 5pm 31st October 2026
Who can be nominated?
Nominations are made by the general public. Anyone delivering great customer service across the Cessnock region can be nominated – whether that's an individual staff member or a business team. Nominees are then invited to complete a survey so their nomination can progress to the judging round.
How it works
Phase 1
The public nominates their customer service superstars.
Phase 2
Nominees complete the Customer Service Awards Nominee Survey so their nomination can progress.
Phase 3
All judging is completed anonymously to ensure each nomination is judged fairly.
Phase 4
Winners are announced at the Gala Dinner.
Key dates
- Nominations Open: 10th August 2026
- Nominations Close: 5pm, 9th October 2026
- Nominee Survey Responses Close: 5pm, 31st October 2026
- Gala Dinner Tickets On Sale: TBC
- Gala Dinner & Winners Announced: 5th December 2026
And the 2026 Nominees are......
Congratulations to the following people and businesses that have been nominated for a Customer Service Award in 2026!
To progress to Phase Three - Judging and be considered for an award, please submit your Nominee Questionnaire before 5pm 31st October 2026
| BUSINESS NAME | NOMINEE NAME | CATEGORY |
| 1300 Blinds Hunter Valley | Marrianne Parkes | Trade & Industries |
| William Parkes | Trade & Industries | |
| Addition Piercing & Beauty | Casey Murdoch | Health, Hair & Beauty |
| Summa | Health, Hair & Beauty | |
| Sylis Rust | Health, Hair & Beauty | |
| Alyce's Hair Design | Lexi Scott | Health, Hair & Beauty |
| Amplifon Cessnock | Amanda Barber | Health, Hair & Beauty |
| Arthurs Cafe | Jordie | Pubs, Clubs & Cafes |
| Nakeisha | Pubs, Clubs & Cafes | |
| Aussie Home Loans | Julie Chengo | Professional Services |
| Baird Real Estate | Maxine Baird | Professional Services |
| Heath Baird | Professional Services | |
| Bakers Delight | Sharnie | Retail |
| Balloon Worx | The Team | Teams |
| Bark N Bubblez | Tamara Dollin | Professional Services |
| Barrys Meat Co | Ben | Retail |
| Janine | Retail | |
| The Team | Teams | |
| Bellbird Nail Ranch | Soni | Health, Hair & Beauty |
| Beyond Ballooning | The Flight Team | Teams |
| Beyond Bank | Shishir Basel | Professional Services |
| Big W Cessnock | Cass | Retail |
| Bombora Surf | Deb Blain | Retail |
| Bridgestone Select Huntlee | Jesse Claydon | Trade & Industries |
| Paul Claydon | Trade & Industries | |
| The Team | Teams | |
| BWS Cumberland Street | Anthony Spinks | Retail |
| Ashley Merchant | Retail | |
| Cessnock Cellars | Gaye Bailey | Retail |
| Nikita Henry | Retail | |
| Cessnock Day Night Pharmacy | Scarlett Sneesby | Under 18s |
| Trish | Retail | |
| Cessnock ELC | The Team | Teams |
| Cessnock Kids | Bree Egan | Community Services |
| The Team | Teams | |
| Cessnock Leagues Club | Diane | Pubs, Clubs & Cafes |
| Hannah Martin | Pubs, Clubs & Cafes | |
| Krishna | Pubs, Clubs & Cafes | |
| Ky | Pubs, Clubs & Cafes | |
| Leanne | Pubs, Clubs & Cafes | |
| Max Harris | Pubs, Clubs & Cafes | |
| Kerry | Pubs, Clubs & Cafes | |
| Shannon Douglas - Doug | Pubs, Clubs & Cafes | |
| Taylor | Pubs, Clubs & Cafes | |
| Wayne | Pubs, Clubs & Cafes | |
| Cessnock Pet & Greyhound Supplies | Bec Moore | Retail |
| The Team | Teams | |
| Cessnock Plaza Pharmacy | Addyson Grosbernd | Under 18s |
| Alexa | Retail | |
| Edyn | Under 18s | |
| The Team | Teams | |
| Choice Chiropractic Cessnock | Craig Smith | Health, Hair & Beauty |
| CK Signcoe | Carolyn Taylor | Trade & Industries |
| Coles Cessnock | Ella Heath | Retail |
| Emma Brewer | Retail | |
| Grace Smidt | Retail | |
| Joshua Perry | Retail | |
| The Team | Teams | |
| Commonwealth Bank | Meg Sharpe | Professional Services |
| Condition Club | Dan | Teams |
| Crossing Creek Winery | Heather | Restaurants, Cellar Door & Tourism |
| Cypress Lakes Resort | Fiona Burge | Restaurants, Cellar Door & Tourism |
| DC Conveyancing | The Team | Teams |
| Diggers Shuttle Service | The Team | Teams |
| Donald & Co Accounting | Bianca Donald | Professional Services |
| DWG- Dooies Windscreens Glass & Maintenance Services | Damon Ingram | Trade & Industries |
| Elevenses | Kylie | Pubs, Clubs & Cafes |
| Elo’s Hair Studio | Karisha Norton | Health, Hair & Beauty |
| Empire of Hair and Beauty | Mystee Dederder | Health, Hair & Beauty |
| Flock & Fork | Corryne Parkhill | Pubs, Clubs & Cafes |
| Flowers by Emily Jane | Emily Barrett | Retail |
| Gleam Suppprt Services | The Team | Teams |
| Goodie's | Eliza | Pubs, Clubs & Cafes |
| Tayla | Pubs, Clubs & Cafes | |
| GR8 White Towing | Dane White | Trade & Industries |
| Greg's Cessnock | Roisin Brolly | Pubs, Clubs & Cafes |
| H&R Block | Carolyn | Professional Services |
| Haddows Lawn Care | Sean Haddow | Trade & Industries |
| Hailee Scotsman | Florence Smith | Health, Hair & Beauty |
| Hair by Abby Maree | Abby | Health, Hair & Beauty |
| Hand & Nail Aesthetics | Sigi | Health, Hair & Beauty |
| Honey Aesthetics | Breanna Smith | Health, Hair & Beauty |
| Hope Estate | Mikayla | Restaurants, Cellar Door & Tourism |
| Nathan Thomas | Restaurants, Cellar Door & Tourism | |
| HSV Heaven | Trevor Stewart | Trade & Industries |
| Hunter Child & Youth | Jasmine Chapman | Community Services |
| Hunter City Motor Group ( BYD) | Jeremy Snedgrove | Retail |
| Hunter Doctors | Dr Nilupul Handapangoda | Community Services |
| Hunter Mobile Truck Wash | Chris Morton | Trade & Industries |
| Caleb | Trade & Industries | |
| Jesse | Trade & Industries | |
| Harrison | Under 18s | |
| The Team | Teams | |
| Tony Sowter | Trade & Industries | |
| William Russell | Under 18s | |
| Hunter Valley Sports and Social | Jorja Davies | Pubs, Clubs & Cafes |
| Hunter Valley Taxico | Darrel Jeffery | Restaurants, Cellar Door & Tourism |
| Daryll Jackson | Restaurants, Cellar Door & Tourism | |
| Pheonix Asha'man | Restaurants, Cellar Door & Tourism | |
| The Team | Teams | |
| Hunter Valley Tours | Julie Newman | Restaurants, Cellar Door & Tourism |
| Bruce Alderdon | Restaurants, Cellar Door & Tourism | |
| David Baus | Restaurants, Cellar Door & Tourism | |
| Josie | Restaurants, Cellar Door & Tourism | |
| Ross | Restaurants, Cellar Door & Tourism | |
| Tony Culmone | Restaurants, Cellar Door & Tourism | |
| The Team | Teams | |
| Hunter Valley Visitor Information Centre | Chloe | Community Services |
| Hunter Valley Yard Care | Bec Rockley | Trade & Industries |
| Wayne Rockley | Trade & Industries | |
| IGA | Monique | Retail |
| Ink Cafe | Daniel | Pubs, Clubs & Cafes |
| Jamie | Pubs, Clubs & Cafes | |
| J&S Crete | Ben | Trade & Industries |
| Josh | Trade & Industries | |
| Pete | Trade & Industries | |
| Johnny’s Italian | Gabriel Rodrigez | Restaurants, Cellar Door & Tourism |
| Kearsley Hotel | Crystal | Pubs, Clubs & Cafes |
| Daniel Yang | Pubs, Clubs & Cafes | |
| KFC Cessnock | Bailey Carter | Restaurants, Cellar Door & Tourism |
| Charlotte Forster | Under 18s | |
| Holly | Restaurants, Cellar Door & Tourism | |
| Sarah Herring | Restaurants, Cellar Door & Tourism | |
| KFC Kurri Kurri | Banjo Waldrom | Under 18s |
| KJC Solutions | Brittany Cox | Trade & Industries |
| Kyal Cox | Trade & Industries | |
| Carol Roulston | Trade & Industries | |
| The Team | Teams | |
| KKCS Food Shack | Bruce Ellison | Community Services |
| KKCS Study Hub | Heather | Community Services |
| Will | Community Services | |
| Kurri Aquatic and Fitness Centre | Hayden Hughes | Under 18s |
| Maddison James | Community Services | |
| Rachelle Gay | Community Services | |
| Liz Goodlet | Community Services | |
| Milly | Community Services | |
| Kurri Kurri Newsagency | Fiona Self | Retail |
| Kyle Forster Paving | Kyle Forster | Trade & Industries |
| Lifeguard Cessnock | Steven Welsh | Trade & Industries |
| Lilly's Local Services | Piper Bridge | Under 18s |
| Lings Cafe Ellalong | Grace Roberts | Pubs, Clubs & Cafes |
| Liquorland Cessnock | Court | Teams |
| Little Goanna’s Play Cafe | Abby | Pubs, Clubs & Cafes |
| Kim Tatt | Pubs, Clubs & Cafes | |
| Little Zak’s Nulkaba | Savana Gibbs | Community Services |
| LMH Hair Bellbird | Holly | Health, Hair & Beauty |
| Staci | Health, Hair & Beauty | |
| Lovedale Cafe | Karina Krischer | Pubs, Clubs & Cafes |
| Matthew Morgan | Pubs, Clubs & Cafes | |
| Michael Hay | Pubs, Clubs & Cafes | |
| Pat Flood | Pubs, Clubs & Cafes | |
| Shae Coultas | Pubs, Clubs & Cafes | |
| The Team | Teams | |
| Lucky's Hunter Valley Tours | David Luc | Restaurants, Cellar Door & Tourism |
| Maiwel Cessnock | Casey Winter | Community Services |
| Melissa Pearce | Community Services | |
| Shayna Anderson | Community Services | |
| Malibu Hair | Jess Sandeman | Health, Hair & Beauty |
| Monique | Health, Hair & Beauty | |
| Madison | Health, Hair & Beauty | |
| Maloney Designs | Brittney Lee Maloney | Trade & Industries |
| Matthew Evans podiatry | Brooke Howson | Health, Hair & Beauty |
| McAllister Legal Services | Lee-Anne McAllister | Professional Services |
| McDonald's Cessnock | Ben Sams | Restaurants, Cellar Door & Tourism |
| Kevin Gibson | Restaurants, Cellar Door & Tourism | |
| Kye smith | Restaurants, Cellar Door & Tourism | |
| McDonald's Cessnock South | Calum Boughton | Restaurants, Cellar Door & Tourism |
| McGuigans Wines | Chloe Lewis | Restaurants, Cellar Door & Tourism |
| Mercer Wines | Gab Clark | Restaurants, Cellar Door & Tourism |
| Millfield Public School | May Orr | Community Services |
| Molly's on Mt View | Kelly Oliver | Restaurants, Cellar Door & Tourism |
| Mr O’s Wholefoods | Emma | Pubs, Clubs & Cafes |
| Maddy | Pubs, Clubs & Cafes | |
| Nadia’s Espresso Bar | Nadia Xenakis | Pubs, Clubs & Cafes |
| Rachel Hawes | Pubs, Clubs & Cafes | |
| Nailed by T | Tyla | Health, Hair & Beauty |
| NAR Cleaning Co | Isabella | Trade & Industries |
| M Richmond | Trade & Industries | |
| Natasha Chapman | Trade & Industries | |
| The Team | Teams | |
| NCCCA | Anna Yates | Community Services |
| Caitlin Hinds | Community Services | |
| Claude Cristane | Community Services | |
| Grace Charnock | Community Services | |
| Jennifer Heffernan | Community Services | |
| Kerry Duggan | Community Services | |
| Kristin Jack | Community Services | |
| Michelle Thorpe | Community Services | |
| Mohsin Akhtar | Community Services | |
| Carer Team | Teams | |
| Shelbie Bullen | Community Services | |
| Thomas John | Community Services | |
| Tiffany Harris | Community Services | |
| Tony Bidstrup | Community Services | |
| NCCCA Transport | Belinda | Community Services |
| Community Transport Team | Teams | |
| Jane | Community Services | |
| Next Level Property and Consulting | Kelly Redfern | Professional Services |
| Nineteen | Hendrix | Pubs, Clubs & Cafes |
| NSW Health Pathology | Tarni A | Community Services |
| Nulkaba Public School | Stacey Bauer | Community Services |
| The Admin Team | Teams | |
| Oishii Japanese and Thai Restaurant | Jirapa Yuenyong ( Ae ) | Restaurants, Cellar Door & Tourism |
| Old Mates Bakery | Elenore | Pubs, Clubs & Cafes |
| Oliver & Co. Conveyancing | Sarah Fitzgerald | Professional Services |
| Tayla Ross | Professional Services | |
| Oscar's Grill & Kebabs | Oscar Bilgic | Pubs, Clubs & Cafes |
| The Team | Teams | |
| Trish Ford | Pubs, Clubs & Cafes | |
| Oswald Plumbing Services | Darren Oswald | Trade & Industries |
| Jacob Dederer | Trade & Industries | |
| Riley Dederer | Trade & Industries | |
| The Team | Teams | |
| Paxton Bowling Club | Kim | Pubs, Clubs & Cafes |
| Paxton Hotel | Nadeen Griffiths (Budgie) | Pubs, Clubs & Cafes |
| PCYC Cessnock | Beth Dwyer | Community Services |
| Peterson House | Alexandra Bellamy | Restaurants, Cellar Door & Tourism |
| Petersons Winery | Petra | Restaurants, Cellar Door, Tourism |
| Savannah Peterson | Restaurants, Cellar Door, Tourism | |
| Piggotts Pharmacy Huntlee | Kurt Luttenberger | Teams |
| Pokolbin Cider House | Claire Bridge | Restaurants, Cellar Door & Tourism |
| Jacki Bercini | Restaurants, Cellar Door & Tourism | |
| Jackie Dunn | Restaurants, Cellar Door & Tourism | |
| Powercrete Concreting & Excavation Pty Ltd | Justin Wilks | Trade & Industries |
| Pure Living Accommodation & Care | Stevie Lee Molina | Community Services |
| The Team | Teams | |
| Zoe Wynard | Community Services | |
| Pure Start Charity | The Team | Teams |
| Quinns Plumbing and Gas | Matthew Quinn | Trade & Industries |
| Ray Prescott Automotive | Jenna Prescott | Trade & Industries |
| Ronnie’s | Grace | Under 18s |
| Rover Coaches | Brian | Community Services |
| Roya Court Cleaning Co. | Budgie Griffiths | Trade & Industries |
| Salvos Stores Cessnock | Erin Copeland | Retail |
| SAS Hair Society | Samantha Syla | Health, Hair & Beauty |
| Scanlon Plumbing | Chris Scanlon | Trade & Industries |
| Side Car Branxton | Skye Crampton | Restaurants, Cellar Door, Tourism |
| Sinclair Wines | Hugh Sinclair | Restaurants, Cellar Door & Tourism |
| Sisters In Bloom | Beq | Retail |
| Gabby | Retail | |
| Lauren See | Retail | |
| The Team | Teams | |
| Rebecca | Retail | |
| Smallshaws’s Branxton | Lilly | Pubs, Clubs & Cafes |
| Smyth Turner Wall | The Team | Teams |
| Snap Fitness Cessnock | Gab | Health, Hair & Beauty |
| Sportspower | Isla | Retail |
| St Clair Wines | The Team | Teams |
| Steamhouse Cafe | Kylie-Lee Cowell | Pubs, Clubs & Cafes |
| Stephanie Rose Aesthetics | Stephanie James | Health, Hair & Beauty |
| Swan Mow Care | Chris Swan | Trade & Industries |
| Kasey Swan | Trade & Industries | |
| Tays Cake Co | Hazel | Under 18s |
| Kylie Harris | Pubs, Clubs & Cafes | |
| The Team | Teams | |
| The Fox Hat Espresso Bar | Rachael Boorman | Pubs, Clubs & Cafes |
| The Gallery Fuse | Kayla Schrader | Health, Hair & Beauty |
| The Hairy Scotsman Barber | Steff Gilmartin | Health, Hair & Beauty |
| The Pickled Pig | Jason | Retail |
| The Reject Shop | Debbie Goodwin | Retail |
| Tania | Retail | |
| The Vintage Cafe | Emily burrows | Pubs, Clubs & Cafes |
| Thirri Thirri Connecting the Dots | Mark Goulding | Community Services |
| TK's Private Transfers | Jay Bamblett | Restaurants, Cellar Door, Tourism |
| Total Fitness | Brett Rohr | Health, Hair & Beauty |
| Alayne Rohr | Health, Hair & Beauty | |
| Turbo Charged Espresso | Tayla Carroll | Pubs, Clubs & Cafes |
| Venom Hair & Beauty | Zoe-Lee Slade | Health, Hair & Beauty |
| West Cessnock Pharmacy and Post Office | The Team | Teams |
| Kristy Short | Retail | |
| Weston Workers Club | The Team | Teams |
| Wendy | Pubs, Clubs & Cafes | |
| Wick Boys | Jake Rooney | Under 18s |
| Lucas Dagg | Under 18s | |
| Wild Gypsie Boutique | Sue Ellen Pringle | Retail |
| Wollombi Road Providore | The Team | Teams |
| Woofspark | Marine | Trade & Industries |
| The Team | Teams | |
| Woolworths Cessnock | Jeanette Grills | Retail |
| Kelly Harris | Retail | |
| Louise | Retail | |
| You Beauty Cosmetics | Amanda Woods | Health, Hair & Beauty |
Have a question?
If you have any questions about the awards or the judging process, please reach out to info@cessnockbusinesschamber.com.au.
Sponsors
The Customer Service Awards are made possible by our generous sponsors, across the following tiers:
Platinum Sponsor
Awards Night Sponsor
Entertainment Sponsor
Category Sponsors
Get involved
Would you like to partner with us for the 2027 Customer Service Awards? Take part, sponsor an award or find out more — contact us for information on partnership packages.
